Home Delivery Order Form

To help those who can’t get to our store due to the current Coronavirus Covid-19 crisis we have introduced an online order form and home delivery/collection service.

Delivery is FREE for Senior and Disability Card holders. All other fees are listed below.

Please note this is not an online shopping system, however enables you to easily order goods from our store using the form below and have them delivered or picked packed and ready to collect from the store.

We will always endeavour to supply all the products you have ordered, however some products may not be available due to supply issues relating to Covid-19. The same product purchase limits apply as they do in-store.

Please note that we are offering this as a service to our community at this difficult time and we would ask you to understand that we will be doing our best to fulfil your order.

Please see below a list of common questions and answers in regard to this service.

You can place an order using the online form below. To order we need to know your contact details, delivery address, senior/disability card details (if applicable) and obviously your order!

We have divided the form into different departments to make it easier for you to order but also for our team to pick and pack you order. When listing the items in your order, please type each item on a new line ie:

Western Star Butter 500g
Full Cream Milk 2 litres
Greek Yoghurt 500g

When ordering please try to give us as much information about the product you want. As per example above Western Star Butter 500g, etc – If you are not concerned about the brand of product or exact size then please just describe the product – ie Yoghurt small tub, etc.

We deliver to the towns below:

Zone 1 –  Cooroy, Caters Ridge, Ridgewood, Cooroy Mountain, Black Mountain, Tinbeerwah, Lake MacDonald. Pomona, Federal, Pinbarren, Ringtail Creek, Cooran and Traveston.

Zone 2 –  North Arm, Yandina, Ninderry, Belli Park, Eerwah Vale, Eumundi, Doonan and Verrierdale

Zone 3 – Kin Kin and Boreen Point

Our delivery services run Monday to Saturday, excluding Public Holidays.

Please note we also a offer a Pick And Collect service from Monday – Friday.

All orders need to be placed a minimum of 24 – 48 hours prior to the expected delivery date (Earlier the better). If your order is required urgently please contact our admin team on 07 5447 6061 – option 6 – home deliveries – between 8am and 3pm Monday – Friday and we will do our best to accommodate your request.

Zone 1 –  $8.50 – Cooroy, Caters Ridge, Ridgewood, Cooroy Mountain, Black Mountain, Tinbeerwah, Lake MacDonald. Pomona, Federal, Pinbarren, Ringtail Creek, Cooran and Traveston

Zone 2 – $12 –  North Arm, Yandina, Ninderry, Belli Park, Eerwah Vale, Eumundi, Doonan and Verrierdale

Zone 3 – $12 – Kin Kin and Boreen Point

Delivery is FREE for Senior and Disability Card Holders.

PICK AND PACK FEES

After placing your order, it is received at the store where a specially trained Cooroy IGA ‘shopper’ selects your items. For this service we charge 6% of your shopping total up to a maximum of $18 per order.

The minimum order required for delivery is $50. If you feel your order is unlikely to be $50 or more, then please contact our admin team on 07 5447 6061 – option 6 -home deliveries between 8am and 3pm Monday – Friday.

All orders need to be placed a minimum of 24 – 48 hours prior to the expected delivery date (Earlier the better). If your order is required urgently please contact our admin team on 07 5447 6061 – option 6 – home deliveries – between 8am and 3pm Monday – Friday and we will do our best to accommodate your request.

Once we have picked, packed and totalled your order we will call you and take payment over the phone via credit/debit card. Please note to minimise any contact we are not accepting cash at this time. If you can not make payment over the phone via credit card, then please contact our admin team on 07 5447 6061 – option 6 – home deliveries – between 8am and 3pm Monday – Friday and we will try to find a solution.

NOTE: FOR YOUR OWN SECURITY DO NOT INCLUDE YOUR CREDIT CARD DETAILS ON THIS FORM.

To protect the safety of our staff and customers, we are encouraging anyone receiving goods to use a method of contactless delivery. Please make arrangements for deliveries to be placed in a secure place at the front of your property and ensure you are home to receive the order. We will alert you by knocking at the door/doorbell and will leave your order where you can easily access it or as described on your order form.

Your order will be packed in boxes and is delivered in our refrigerated van. If you are are going to be home at the time we deliver your order there is no need to use cool bags.

If there is going to be a delay from the time we leave your order to when you able to transfer items to a fridge, you can request your frozen and chilled goods to be packed in cool bags. The cost for each bag is $2.50.

You can nominate this option on the order form.

Should you require further information then please do not hesitate to contact us, we are here to help. Contact our admin team on 07 5447 6061 – option 6 – home deliveries between 8am and 3pm Monday – Friday.

If you are ready to place an order then please complete the form below and we’ll see you at the door!

Your Details

Your Order

Fruit, Vegetables, Eggs & Nuts

Meat

Gourmet Foods

Bread, Bakery, Tea and Coffee

Groceries

Deli

Frozen

Dairy & Milk

Please Review Your Order And Then Click/Tap Place Order Button